About SWA
SWA, or the Saudi Water Authority (formerly known as SWCC), operates as Saudi Arabia’s leading water desalination plant and electric supplier. With over 10,000 employees, 30 plants, 14 transmission systems, and 4,000 km of pipelines, SWA is the world’s largest desalinating seawater corporation and the second-largest electrical provider in Saudi Arabia.
At the heart of SWA’s operations lies its dual responsibility of desalinating seawater and generating electricity. As a global power and utilities leader, it is responsible for producing 12% of the total electricity supply to Saudi Arabia and 20% of worldwide desalinated water production.
Challenges
In today’s fast-paced corporate landscape, effective communication is the lifeblood of successful organizations. The need for seamless information flow, collaboration, and knowledge sharing among employees has never been more critical. Many corporations seek to enhance their internal communication strategies by implementing cutting-edge technologies to bridge any gaps left behind.
For the utilities and power industry, where precision and real-time responsiveness are critical, employees from diverse departments need to be constantly connected. Whether it’s coordinating maintenance schedules, ensuring swift responses to operational challenges, or sharing insights for continuous improvement, the need for ongoing communication is vital.
SWA has a workforce of 10,000+ employees scattered across 30 plants around the country. The sheer scale and dispersed nature of SWA’s operations demanded a forward-thinking approach to internal communication.
Particularly, it needed a platform that allowed remote collaboration, sharing of critical insights, and immediate responses. It also had to have language flexibility to support SWA’s diverse workforce. Beyond its communication capabilities, the platform had to be fortified with security measures robust enough to safeguard the confidentiality of critical operational data.
This was particularly critical for SWA, as it bore the responsibility of supplying power to the national grid and any internal information could have potential for misuse. For SWA, the ideal solution was one that could seamlessly integrate with their existing resources and deliver essential features while still being secure enough to avoid compromising their operational security.
Solution
Ultimately, SWA chose VIDIZMO EnterpriseTube, a Gartner-recognized enterprise video content management system, for its corporate communication needs.
The platform allowed SWA to facilitate on-demand and live-streaming with a secure, YouTube-like platform to its various sites across Saudia Arabia. Catering to the security needs of SWA, VIDIZMO facilitated the company to deploy EnterpriseTube on its premises using their existing resources.
Thanks to this flexibility, SWA was even able to utilize its on-premises meeting server for the encoding responsibilities needed to stream its video content. With features like access management, EnterpriseTube allowed SWA to exercise precise control over who could access and interact with their video content.
This was a critical aspect, ensuring that sensitive operational data remained in the hands of authorized personnel. Integrating the platform seamlessly with the company’s identity was a major focus for SWA. Thanks to VIDIZMO, SWA was able to brand the portal in accordance with its branding guidelines.
To bring inclusivity to SWA’s regional operations, VIDIZMO EnterpriseTube seamlessly incorporated out-of-the-box language support, particularly for Arabic, in the portal interface.
This empowered the utility company to ensure that not only was the content accessible, but the portal was also easily navigable for all employees. With VIDIZMO EnterpriseTube, SWA was able to transform their communication landscape into a collaborative hub, where employees, regardless of their location or language, could come together seamlessly.
Impact in a Nutshell
- Facilitated seamless communication and collaboration among SWA’s workforce, translating into real-world improvements in operational processes.
- Enabled the utilization of existing hardware resources to allow the company to meet its objectives without additional investments.
- Bolstered SWA’s operational integrity with on-premises deployment and robust security measures to ensure data remained protected from unauthorized access.
About VIDIZMO EnterpriseTube
EnterpriseTube is a Gartner-recognized AI-powered enterprise video content and digital media management solution that helps organizations store, host, stream, manage, secure, and share video content and digital media. VIDIZMO, a front-runner in artificial intelligence, leads the industry with a groundbreaking AI drive.
