About DHL
DHL is a global leader in logistics, with operations spanning across more than 220 countries and territories. In India, DHL provides a range of services that enable businesses and individuals to ship goods securely and efficiently.
Challenges
As DHL (India) continued to grow and evolve in a highly competitive logistics landscape, keeping its workforce up-to-date with the latest tools and processes became a top priority. With an expansion in operations, the need to train employees on how to use their platform for proprietary payment and shipping tools became increasingly important. However, they faced a few key challenges. First, the platform contained sensitive information that DHL did not want to expose to competitors. As such, they required a secure solution that would allow only verified users to access training materials.
Second, DHL’s workforce was spread across India and around the globe, meaning that training had tobe delivered remotely, and it needed to be engaging and easy to understand. Lastly, it was essential for DHL to ensure that employees were not just passively watching training videos but actually learning from them. They needed a way to track user engagement, ensure video completion, and assess learning progress through quizzes or other interactive methods.
Solution
To address the challenges, DHL turned to VIDIZMO EnterpriseTube. VIDIZMO enabled DHL to create, upload, and store DIY training videos that teach employees how to use their proprietary payment and shipping tool effectively. One of the key features of VIDIZMO EnterpriseTube is its robust security controls, which ensured that only authorized personnel could access the training content. This was crucial for DHL as they needed to protect their proprietary system from competitors while still providing comprehensive training to employees across various regions.
The platform offered intuitive content management tools that allowed DHL to organize training videosinto specific categories, making it easy for employees to access the right content at the right time. Moreover, the videos could be streamed in high quality on various devices, ensuring seamless learning experiences regardless of the user’s location.
In addition to providing secure access, VIDIZMO allowed DHL to track the performance and engagement of their employees through advanced analytics. DHL could monitor which users had watched the videos, how much content they had completed, and even assess their understanding through integrated quizzes. This enabled the company to ensure that their training was both effective and measurable, helping them identify gaps in knowledge and offering the opportunity for targeted follow-up sessions.
Impact in a Nutshell
- Only verified DHL employees could access training materials, ensuring protection of proprietary information.
- DHL could track user progress through the platform’s analytics and ensure that training was being completed thoroughly.
- Interactive quizzes and completion metrics ensured that employees were absorbing the material, not just watching it.
- The platform’s accessibility on various devices made it easy for DHL shops across India and globally to implement uniform training.
About VIDIZMO EnterpriseTube
EnterpriseTube is a Gartner-recognized AI-powered enterprise video content and digital media management solution that helps organizations store, host, stream, manage, secure, and share video content and digital media.
