About PCI Pharma Services
PCI Pharma Services is a global leader in drug development and manufacturing, renowned for its commitment to quality and innovation. Operating across multiple continents, PCI Pharma provides a comprehensive suite of services, from drug development and clinical trial support to packaging and supply chain management.
Challenges
Despite having a video content management system in place, PCI Pharma’s employees faced constant challenges accessing training videos. Every time they needed a refresher or guidance on specific equipment, they encountered a lengthy login and access management process. This friction hindered productivity and delayed training outcomes. Additionally, the videos were cluttered within the system, making it difficult for employees to locate the correct content quickly.
For a company operating multiple production sites, PCI Pharma also needed a way to separate training content for each location to ensure employees could access only what was relevant to their site. This complexity underscored PCI Pharma's need for a more intuitive, organized, and secure solution for video content management.
Solution
To address these challenges, PCI Pharma turned to VIDIZMO EnterpriseTube. EnterpriseTube provided the flexibility and organization PCI Pharma needed to optimize its training video system. First, EnterpriseTube allowed PCPharma to enable anonymous access, meaning employees could access training videos instantly, without the needto log in every time. This feature streamlined the viewing experience, allowing employees to focus on training ratherthan on navigating complex login procedures.
Additionally, EnterpriseTube’s powerful categorization capabilities helped tackle the problem of video clutter. PCI Pharma could now create specific categories and subcategories for different types of training content and organize them into playlists. With this structure, employees could easily navigate and locate videos tailored to their needs, such as short, two-minute “how-to” clips on specific equipment.
One of PCI Pharma’s key requirements was segregating training content for each of its sites in Redford and Philadelphia. EnterpriseTube’s multitenancy feature proved to be an ideal solution, as it allowed PCI Pharma to set up distinct portals for each location. This way, the company could ensure that employees at each site only saw the content relevant to their specific training needs. Additionally, EnterpriseTube offered advanced IP and geo[1]restrictions to further control access, providing an extra layer of security and peace of mind that training content would only reach the intended audiences.
Impact in a Nutshell
- Anonymous access enabled PCI Pharma employees to access training videos instantly without login hassles.
- Categorization and playlists improved content structure, reducing clutter and allowing employees to find needed videos quickly.
- Multitenancy enabled distinct portals for Redford and Philadelphia, ensuring training content was site-relevant.
- IP and geo-restrictions added an extra layer of security, ensuring that access was limited to specific production sites.
About VIDIZMO EnterpiseTube
EnterpriseTube is a Gartner-recognized AI-powered enterprise video content and digital media management solution that helps organizations store, host, stream, manage, secure, and share video content and digital media.
