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Overcome Onboarding Challenges with an Enterprise Video Platform

Written by Sarim Suleman | Oct 31, 2024 1:16:02 PM

Let’s be honest: the employee onboarding process can feel like a marathon, but without the exhilaration of a finish line. 

If you’re a leader in HR, L&D, or IT, you know the pain: every new hire has a mountain of information to absorb, and every department has a vested interest in ensuring they retain it. Traditional onboarding methods are often inefficient, inconsistent, and, frankly, draining on your resources. And it’s costing you. 

Here’s the real issue: Your onboarding challenges aren’t just inconveniences—they’re preventing new hires from reaching productivity quickly, lowering employee satisfaction, and even impacting retention rates. Imagine if you could cut onboarding time by half, increase engagement, and reduce the number of employees who drop off early. This is where an enterprise video platform steps in to solve the onboarding puzzle, providing scalable, engaging, and measurable solutions. 

Let’s dive in, identify the core problems, and agitate them a bit. Then, we’ll show how the right video platform can transform your onboarding woes into a seamless, streamlined experience. 

The Core Onboarding Challenges Holding You Back

Information Overload for New Hires

For most employees, onboarding is like drinking from a firehose. Overwhelmed, they’re expected to learn about company culture, tools, policies, and workflows in a matter of days. This traditional, one-size-fits-all method doesn’t account for individual learning speeds, which inevitably leads to information gaps and disengagement. 

Inconsistent Training Experience

Whether you have offices across different regions or a diverse remote team, ensuring that every new hire receives the same quality of training is challenging. Discrepancies in training can lead to misunderstandings, errors, and ultimately, a lack of alignment with your company’s mission and goals.

HR Resource Drain

HR teams often bear the brunt of manual onboarding. Whether it’s organizing multiple orientation sessions, scheduling meetings with department heads, or coordinating with IT, the traditional onboarding process places a heavy burden on HR. This manual work diverts time and energy that could be better spent on strategic initiatives.

Limited Engagement and Retention

In a world where attention spans are shrinking, capturing and holding new hires’ attention is crucial. Static presentations and dense training manuals no longer cut it. Low engagement in onboarding impacts knowledge retention and leaves new hires disengaged, contributing to higher turnover. 

Lack of Measurable Outcomes

When onboarding is done manually, tracking progress and measuring the effectiveness of each session is nearly impossible. HR and L&D teams lack insights into how well employees understand the material, which leaves room for skill gaps to grow unnoticed. 

Why These Problems Are Too Costly to Ignore

These challenges may seem like annoyances, but they’re costly in ways that directly impact your bottom line. Let’s put it into perspective. 

Imagine if each new hire required three additional hours to understand what should have been covered during onboarding. Now, multiply that across hundreds of hires a year. It adds up. And if each inconsistent training session means employees work 5% less efficiently, it’s not just a training problem—it’s an operational one. 

Low engagement during onboarding doesn’t just lead to skill gaps; it leads to employee turnover. If your onboarding process leaves employees feeling confused or underwhelmed, they’re far more likely to leave within their first year. The cost of losing an employee at this stage is around 30% of their annual salary—a figure most companies simply can’t afford to ignore. 

And as your HR and IT teams manually track each new hire’s progress, they lose time for more strategic activities that could actually drive organizational growth. So why are we still relying on outdated methods? 

How an Enterprise Video Platform Can Transform Onboarding

So, what’s the solution? An enterprise video platform can streamline onboarding, engage new hires effectively, and free up resources, all while ensuring consistent and measurable results. 

Deliver Consistent, On-Demand Training

An enterprise video platform allows you to create high-quality, standardized training videos on a centralized platform that all new hires can access anytime, anywhere. No more worrying about geographical differences or scheduling conflicts. Each employee experiences the same onboarding journey, receiving the same information in the same format. 

This consistency ensures that every hire aligns with company values, workflows, and goals from day one. Moreover, employees can revisit training videos whenever they need a refresher, which strengthens retention. 

Engage Employees with Interactive Content

Video-based learning isn’t just more engaging; it’s also more effective. With features like quizzes, knowledge checks, and interactive Q&A, an enterprise video platform turns passive onboarding into an active learning experience. Employees retain information better when they actively participate in the process. 

For example, L&D teams can create role-specific onboarding playlists that cater to different departments or positions, keeping content relevant and engaging. With interactive elements, new hires stay engaged and complete their onboarding with a better understanding of their roles. 

Scale Onboarding Efficiently

Scaling your onboarding process is effortless with an enterprise video platform. Once you create a video library of training content, it can be reused, updated, and shared across the organization. This means that as your company grows, your onboarding process doesn’t become more labor-intensive. Instead, you have a scalable solution that can accommodate hundreds—or even thousands—of new hires at a time. 

For HR and IT teams, this efficiency means they’re no longer caught in the grind of repeating the same information for every batch of new hires. Instead, they can spend their time on initiatives that drive the organization forward. 

Measure, Analyze, and Optimize

A video platform with robust analytics capabilities provides insights into the effectiveness of your onboarding content. You can track engagement metrics like watch time, completion rates, and quiz scores to gauge new hires’ understanding of the material. These insights empower HR and L&D teams to identify knowledge gaps and refine content over time, ensuring that your onboarding program becomes more effective with each iteration. 

For instance, if a particular section has consistently low completion rates, it might indicate that the content isn’t engaging enough or that it needs simplification. With data-driven adjustments, you can continuously optimize your onboarding experience to meet new hires’ needs and organizational goals. 

Ensure Compliance and Security

An enterprise-grade video platform offers the security and compliance features required for sensitive corporate training. From encrypted streaming to role-based access controls, you can ensure that your onboarding content remains secure and compliant with industry standards, especially in sectors like finance or healthcare. 

Conclusion

By addressing these pain points, an enterprise video platform not only solves common onboarding challenges but also transforms the way your organization welcomes new hires. From delivering consistent training to enhancing engagement and tracking measurable outcomes, it’s an all-encompassing solution for a more efficient, scalable, and effective onboarding process. 

The onboarding process is too important to leave to outdated methods. With an enterprise video platform, you can set new hires up for success from day one, saving time, boosting retention, and driving productivity across the organization. 

People Also Ask

What is an enterprise video platform, and how does it help with onboarding?

An enterprise video platform is a video management system that allows organizations to create, store, share, and analyze video content. It helps with onboarding by delivering consistent, engaging training content accessible anytime and anywhere.

Can a video platform replace traditional onboarding entirely?

While it can’t replace all aspects of onboarding, a video platform can significantly streamline and enhance it by providing core training and orientation materials, allowing HR and IT teams to focus on personalized aspects of onboarding.

How does a video platform improve employee engagement during onboarding?

Interactive elements like quizzes and Q&A within videos encourage active participation, helping employees retain information better and stay engaged throughout the onboarding process.

What security measures are in place for video platforms?

Enterprise video platforms offer encrypted streaming, role-based access, and compliance with industry standards, ensuring that all training materials remain secure.

Can we track the effectiveness of our onboarding with a video platform?

Yes, advanced analytics within these platforms provide data on video completion rates, engagement metrics, and quiz scores, helping you gauge content effectiveness and identify areas for improvement.

Can onboarding videos be customized for different departments or roles?

Absolutely. You can create department-specific or role-specific video playlists, ensuring that each new hire receives relevant and targeted training.

How can we ensure consistency across different geographic locations with a video platform?

A video platform ensures that all employees receive the same training materials, regardless of location, which maintains a unified onboarding experience across regions.